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This tour was well organized. Pick up/departure from the cruise port was a bit slow, but once we were all there everything went smoothly. Everything except the road, which is not the tours fault. The roads are TERRIBLE, so driving is slow and bumpy. Once at the resort/beach, everything was ready and waiting. The director explained everything and got us situated. The beach was very pretty and there were lots of things to see and do at an extra cost, but this tour is just beach chair and lunch, so anything extra was expected to cost. Snorkeling was very good. Departure and getting back to the ship was fine. In all, it was a nice day trip to a very pretty beach.
Tour operator was exactly where we were told to meet him on time and handed us off to our driver. Drive to West Bay Beach was very interesting, through forested scenery and glimpses of crystal clear water. The Paradise Beach Resort was stunning and the tour representative was friendly, and efficient. We had the best lounge chairs and umbrella and An amazing delicious lunch with drinks. Pool and gardens were shady and refreshing and the beach and ocean were a dream! Walk down the beach to the right until you find Earl's Mojito Bar...... 2 mojitos for 7.00 US......best on the beach!! You can't go wrong with this package from VIator.
An amazing day at the beach. Again well below the ships excursion price. Again, read the follow up e-mail mail folks for finding your guide. The included lunch was most delicious with plenty to eat even on the reduced menu for the excursion. I had to tell new friends on the beach who did not receive the lunch in their tour to only buy on main as you will not be able to eat all of it and they thanked me afterwards. Paradise beach club resort was very welcoming and attended to our every desire. Pads for the beach chair and shade with on beach ordering. If you bring your snorkeling gear, just walk down to the left side end of the beach, all the way to the end where you can go no further, for amazing fish. Do not pay for a separate snork trip.
The tour guides pick you up at the sidewalk outside the port gates. Get off the ship and follow the sidewalk around to the gates and cross the street. They'll be holding a sign for you. This is where all the non-ship tours pick up their guests. We took a 30 minute bus ride to the hotel. The roads in Roatan are not good. Plan on a bumpy ride. If you get car sick, you might want to prepare before getting into the bus. The trip to the hotel isn't the most scenic so don't fret if you get a middle seat on the bus.
The hotel is quaint. It is right on the beach. It has a nice sized pool with lounge chairs. There are two bars to get something to drink and eat but the meal included with the tour is the bar closest to the beach. The tour guides and local service people were great. Super attentive and got you whatever you needed. Top marks in that department.
The reason for 3 stars is that this is not a private beach. With that comes the constant barrage of people trying to sell you things. It was very noisy. If the foot traffic were gone, it would have 5 stars. Or if the beach were a lot bigger it wouldn't have been as noticeable. There is nothing the hotel can do about the foot traffic since it is a public beach. If you are looking for this type of atmosphere, I'm sure you will love it. I wanted something a little quieter and less intrusive to my vacation. But many of the people on our tour did not seem to mind the people selling things. In fact, they bought quite a bit of things from jewelry to t-shirts and a few got massages. Just know what you are getting into.
Finding the minivan was a challenge. The van was located off site of the pier area and no one new exactly where the van was among a multitude of vehicles. Once we found the right person everything went smoothly. Through no fault of the driver or viator the roads are some of the worse we have ever seen. Once we got to the resort we were treated very well and made to feel very welcome. A chair was provided for each of us as well as a foam mat. The beach was wonderful with sugar soft sand and crystal clear water. The vendors were not allowed into the areas around the chairs which was great. The lunch was very good and included anything we wanted to drink. Overall we would give this tour an 8 1/2 out of 10.
The Paradise Resort we went to was very nice and very clean. Th elumch probided was outstanding and we also were given 1 compl8mentary drink. Tough we didnt get to snorkel during this visit the wate was very very rough we still enjoyed our beach day. The only and very big problem we had with this facility was the OVERWHELMING AND ANNOYING peddles on the beach. They were everywhere and extremely aggressive. They were selling all sorts of items as well as ladies try8ng t9
sell their massage services.. I was very hard to enjoy a walk on the beach becaus did this, if you even looked for one second at anything these peddles were trying g to sell you would become swarmed by a dozen of the,. Security needs to be better to prevent this. I will not go back here just for this reason.
I do not recommend this tour to anyone, our tour consisted of mostly waiting around to be picked up or served, when we got off the ship we had to wait almost an hour for the bus to pick us up, then once we arrive we had to wait for somebody to give us our wristbands before we could go to the beach, once at the beach which is not as nice as advertised people were trying to sell you things left and right, ships anchored in the shore with kids swimming extremely close. Had to wait more than 1 hr for the food and had to wait almost 45 mins for the bus to pick us up to take us to the ship. Don't waste your day with this tour. I have been a fan of Viator and the company's that they use for services but this one missed the mark entirely, had to constantly remind my friends that had never used Viator that this was not normal. Again, don't waste time or money on this.