The overall tour is fine. Lunch is good, the car is clean. But keep in mind: they DO BRING YOU TO SHOPPING SITES!! The tour guide won't force you to shopping but will keep promoting different Mayan products..... It can be a little annoying for people who don't like this.
I joined this tour on 3 April 2018. Overall is good, except the late hotel pick up due to the misunderstanding between Aviator and Altus tour (sub-tour). Instead of Ik-kil cenote, they brought us to another cenote called Suytun. No Temazcal tour was provided as expected. However, tour guide is great
This was a great tour! Our guide, Galo, was very knowledgeable and fluent in English and Spanish. We went to Valladolid first. We only had 20 minutes to shop and look around which was difficult, but understandable. I would recommend going in the cathedral while there and not spend time shopping. There was plenty of opportunity to shop later on the tour, so don't freak over only having 20 minutes! When we went to Real Mayab, we had to ask about the Temazcal. If it is not offered, be sure to ask! It is an experience that you won't forget! The buffet lunch was wonderful!!!! At Chichen Itza, we had a 45 min-1 hr tour, then had a hour to shop, take photos and look around. It was ample time. This tour also takes you to a cenote to swim, so be sure to take your swimsuit. You can take a backback with your swimsuit/towel and personal items for the day and can leave it on the bus when you shop. It is a nice tour bus with a bathroom. I wish I had known about the transportation and the swimsuit because we weren't prepared at all. Take sunscreen and/or a hat for Chichen Itza. I'd suggest a water bottle for the day too. You have opportunities to purchase drinks, but it's always good to have your own. We did not swim in the cenote, but those who did really enjoyed it. Instead, we enjoyed some wonderful authentic fruit popsicles that were being sold. They were 50 pesos for 2 popsicles approx. 2.50 US dollar I would suggest having some pesos with you for this excursion. They also take US dollars, but it is easier to have pesos with some of the vendors. Our hotel was on the Hotel strip in Cancun. It took approx. 2.5-3 hrs before we arrived at Vallodolid and took about 2.5 hours to return back to our hotel. We were gone 12 hours total with travel time included. I would highly recommend this excursion! It allows you to see the Mayan people and learn about their culture and their living. My 20 year old daughter thanked me for taking her on this educational and fun excursion! Side note - if you don't have international cell service, you will be off-grid all day. I found this to be very nice for myself and my daughter!